Rocket Reviews | Privacy Policy

Last updated December 28th, 2018

The following is our privacy for all Rocket Reviews websites including https://www.rocket.review as well as the Rocket Reviews apps and platform. This website is available to the public. The Rocket Reviews apps and platform are available only to registered users of Rocket Reviews. If you are looking for the Terms of Service for the Rocket Reviews application and platform, that is located here.

What information do we collect?

We collect information from you when you visit any of our websites including (but not limited to) https://www.rocket.review, https://launch.rocket.review, https://app.rocket.review.
  • IP Address
  • Cookies
We collect the following information from you when you register as a customer on our website to use the Rocket Reviews.
  • Name
  • Email Address
  • Business Name
  • Business Address
  • IP Address
  • Cookies
We collect information from you view a review request sent to you through Rocket Reviews by a Rocket Reviews customer.
  • IP Address
  • Cookies
When registering a business account or location or registering as a user on our site, you may be asked to enter your: name, e-mail address or phone number. You may choose not to provide this information, however, and visit our site anonymously.

No Sensitive Data or Sensitive Personal Information. Rocket Reviews does not collect Sensitive Data as defined under the laws of the European Union.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  • Personalizing your experience
    Your information helps us to better respond to your individual needs while using the Rocket Reviews apps and platform.

  • Improving our website, apps, and platform
    We continually strive to improve our website offerings, apps, and platform based on the information and feedback we receive from you.

  • Improving customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.

  • Sending periodic emails
    The email address you provide when registering a business account or location or registering as a user on our site will only be used to send you information and updates pertaining to your order as well as ongoing information about the Rocket Reviews apps and platform.

    The email address you provide when requesting information, responding to a marketing or advertising campaign, will only be used to respond to your questions, provide any information you have requested, and to provide ongoing information about the Rocket Reviews apps and platform that we believe is pertinent to your original request.

    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?

Yes, if you allow us to in your web browser settings. Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information on your behalf.

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. An exception would be trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information if we believe we must do so to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all registered users of our site may make any changes to their information at anytime by logging into https://app.rocket.review and editing their profile.

Childrens Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your consent

By using this website (www.rocket.review), you agree to this privacy policy. If you register as a user of Rocket Reviews, you agree to this privacy policy and you also agree to our terms of service. Our terms of service is applicable to registered users, and also is available for review during the user registration process.

Changes to our privacy policy

If we make any changes to this policy, we will post them on this page.

Exercising your privacy rights

To exercise any of the privacy rights in this policy, submit a complaint, or ask a question about your information in Rocket Reviews, please contact us at support@rocket.review. If you are an existing customer, please submit your request using the email address with which you registerd for Rocket Reviews. If you're not an existing customer, or cannot access that email address, we may need to follow up with you to otherwise verify your identity or authority.

After we've verified your authority or identity, we'll respond to your request as soon as possible and definitely no later than 20 working days after we receive it.

Obtaining a copy of your personal information

To request a copy of your personal information, please contact us at support@rocket.review. We will be as open as possible. If we should need to withold some information because of legal privilege, commercial sensitivity, or to preserve the privacy rights of others, we will let you know what we had to withold, and why.

If you are a registered user, please submit your request using the email address with which you registerd for Rocket Reviews. If you're not registered user, or cannot access that email address, we may need to follow up with you to otherwise verify your identity or authority.

After we've verified your authority or identity, we'll respond to your request as soon as possible and definitely no later than 20 working days after we receive it.

Correcting your personal information

To request a correction of any personal information we hold about you, please contact us to request correction at support@rocket.review. If we cannot correct your information, perhaps because we don't agree it is incorrect, or we need to retain it for a lawful purpose, we will let you know. You can request that we attach your correction request to the information as a statement of correction.

If you are an existing customer, please submit your request using the email address with which you registerd for Rocket Reviews. If you're not an existing customer, or cannot access that email address, we may need to follow up with you to otherwise verify your identity or authority.

After we've verified your authority or identity, we'll respond to your request as soon as possible and definitely no later than 20 working days after we receive it.

Deleting your personal information

To request a deletion of any personal information we hold about you, please contact us to request deletion at support@rocket.review. If we cannot delete your information for any reason or we need to retain it for a lawful purpose, we will let you know.

If you are an existing customer, please submit your request using the email address with which you registered for Rocket Reviews. If you're not an existing customer, or cannot access that email address, we may need to follow up with you to otherwise verify your identity or authority.

After we've verified your authority or identity, we'll respond to your request as soon as possible and definitely no later than 20 working days after we receive it.

Mobile app permissions

This information regarding our mobile apps is applicable only to registered users of Rocket Reviews.

All communication from our Android or iOS mobile apps to our servers is done using SSL.

Our mobile apps use the contacts permission to enable users to save the app as a contact so that SMS notifications from us are clearly identified. We will not read your contacts or any contact information.

Contacting us

If there are any questions regarding this privacy policy you may contact us at support@rocket.review